To display the first four rows of gifs to choose from, select Expanded by default.To display the first row of gifs to choose from, select Collapsed by default.When using the /giphy chat command, choose how you want the gif selection to appear. For the most spacing, select Comfortable.To keep media hidden until you select them, select Collapsed by default.įor more information about images and media in chats, see Send media and files in a chat.Ĭhoose the amount of spacing between chat room names in the chat roster.To show media open in chats, select Expanded by default.Adjust the slider for the Chat Notification Volume setting.Ĭhoose how media, such as images, social media, and videos, appear in your chats. To open the Sound preferences, click Set Notification Volume. A to Z lists chats in each category in alphabetical order.Most Recent lists chats in each category from newest to oldest activity.You can adjust the following preferences: CategoryĬhoose how Genesys Cloud lists chat rooms in the chat roster. You can also access chat preferences from the chat panel. You can change how chats and the chat roster appear.įrom Preferences, click Chat. If you chose to play sounds for notifications, you can choose the sound you prefer to hear.Ĭhoose whether and how you want the Genesys Cloud app icon to bounce in the dock when you receive a new message. If you set the dock icon to bounce, it bounces even if you have not selected Enable Desktop Notifications. If you do not enable Allow Pop-up notifications, sounds do not play for messages even if you select Play Sounds. If you do not enable Allow Pop-up Notifications, then you do not receive group chat notifications.Ĭhoose whether notifications make a sound. Note: To see the Show Pop-up Notifications for Group Chats option, first enable Allow Pop-up Notifications. To hide all notifications except direct messages and mentions, disable Show Pop-up Notifications for Group Chats.To receive all notifications about new group chat messages, enable Show Pop-up Notifications for Group Chats.Direct messages and mentions in group chat rooms always create notifications, even if you hide all group chat notifications.
Show Pop-up Notifications for Group ChatsĬhoose whether you receive notifications about new group chat messages. To see how and where notifications appear, click Send test notification.To receive all notifications, select the Allow Pop-up Notifications check box.SettingĬhoose whether you receive desktop notifications. You can control these notifications.įrom Preferences, click the Notifications tab. Change your settings to suit your needs. Genesys Cloud alerts you to events including new direct and group chat messages or incoming calls.
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